Based in Mt Wellington, this pivotal role has been created to support the business following a major offshoring project. With a strong focus on Procure-to-Pay (P2P), you'll play a critical role in driving financial accuracy, operational efficiency, and process stability across the finance function.
No two days will be the same as you work across shared services, country finance teams, operational stakeholders, and offshore partners to ensure seamless service delivery and continuous improvement.
About the Role
The primary focus of this position is overseeing and strengthening the Procure-to-Pay (P2P) process, while also providing support across Order-to-Cash (O2C) and potentially Record-to-Report (R2R) activities. Internal controls are a major focus for the business, and this role will be instrumental in supporting compliance, identifying gaps, and driving remediation initiatives.
We're looking for a proactive, solutions-focused individual who is willing to roll up their sleeves, investigate issues, and implement practical improvements that deliver lasting results.
Key Responsibilities
- Act as the primary point of contact between shared services teams, country finance, business stakeholders, and specialist escalation teams.
- Manage day-to-day service delivery across the Procure-to-Pay (P2P) process.
- Monitor and drive resolution of key operational issues, including ageing PO's and invoices, invoices stuck in workflow or impacted by invoice revalidation issues, and other transaction backlogs and exceptions
- Review shared services reporting and translate insights into clear, actionable tasks for relevant stakeholders.
- Partner closely with offshore teams to improve responsiveness, accuracy, and understanding of business requirements.
- Identify recurring issues, root causes, and process breakdowns, and implement practical solutions.
- Provide regular updates to the Financial Accounting Manager on key risks, issues, progress, and escalations.
- Strong experience across Accounts Payable, Procure-to-Pay, or Finance Operations environments.
- Previous experience working with shared services and/or offshore finance teams.
- A solid understanding of finance processes, controls, and operational best practices, particularly in Accounts Payables
- Strong problem-solving skills with the ability to identify root causes and implement sustainable solutions.
- Excellent stakeholder management and communication skills.
- A proactive, hands-on approach and willingness to get involved in operational detail when required